Jelibet Terms & Conditions

1 Acceptance of Terms

By accessing or using the Jelibet website and any of its associated services — including slot games, live casino, sports betting, eBingo, fish games, and the VIP loyalty program — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions. This agreement is entered into between you and Jelibet.

Jelibet reserves the right to update these terms at any time. When changes are made, the revised version will be published on this page with an updated effective date. Continued use of the platform after any update constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically for changes.

2 Eligibility and Account Registration

To register and use a Jelibet account, you must meet all of the following conditions:

• Age: You must be at least 21 years old. Jelibet strictly prohibits the use of its platform by anyone under the age of 21, in line with responsible gaming standards for the Philippines.
• Residency: You must be located in a jurisdiction where online gaming is not prohibited by applicable law. Jelibet is intended for players in the Philippines.
• Single Account: Each player is permitted only one registered account. Operating multiple accounts — whether under the same identity or different identities — is strictly prohibited and will result in immediate account suspension.
• Accurate Information: All registration details you provide must be truthful, accurate, and current. Providing false information may result in account termination and forfeiture of any balance or winnings.
• Account Security: You are responsible for keeping your username and password confidential. You must not share your login credentials with anyone else.

Jelibet may require identity verification (KYC) at any stage — including during registration, before a withdrawal, or as part of an account review. You agree to provide any documents requested as part of this process, which may include a valid government-issued ID or proof of address.

3 Deposits and Payments

All transactions on the Jelibet platform are conducted in Philippine Peso (PHP). Jelibet supports deposits through local payment channels available to Philippine players, including bank transfers and e-wallets such as GCash and Maya.

• Deposits are credited to your account after successful confirmation from the payment provider.
• Jelibet does not accept deposits made via credit cards or any form of cryptocurrency.
• Minimum and maximum deposit limits apply and may vary by payment method. Current limits are displayed at the time of transaction.
• All funds deposited must be your own money. Jelibet does not permit the use of funds sourced from illegal activity.

4 Withdrawals

Withdrawal requests are subject to the following conditions:

• You must complete identity verification before your first withdrawal can be processed.
• Withdrawals are processed to the same payment method used for deposits where possible.
• Processing times vary by tier — standard members can expect regular processing times, while VIP members at higher tiers benefit from priority handling and, at Diamond level, same-day processing.
• Jelibet reserves the right to request additional verification documents before releasing a withdrawal.
• Withdrawal requests may be delayed or declined if there is suspected fraud, account irregularities, or outstanding bonus wagering requirements that have not been met.

For full details on the withdrawal process, visit the Withdrawal page.

5 Bonuses and Promotions

Jelibet may offer bonuses, cashback, and promotional rewards to eligible members from time to time. All bonuses are subject to their own specific terms, which will be communicated at the time the offer is made. General conditions that apply to all bonuses include:

• Bonuses are intended for personal use only and may not be transferred between accounts.
• Wagering requirements must be met before bonus-derived funds can be withdrawn. The specific requirements will be stated in the bonus terms.
• Jelibet reserves the right to modify, suspend, or cancel any bonus or promotion at any time.
• Abuse of bonus offers — including but not limited to pattern betting, arbitrage strategies, or use of multiple accounts — will result in forfeiture of any bonus balance and may lead to account suspension.

No specific bonus amounts, percentages, or timelines are guaranteed unless explicitly confirmed in writing by Jelibet. General descriptions of reward structures (such as the VIP cashback program) are subject to change.

6 Game Rules and Fair Play

Each game category on Jelibet — including slots, live casino tables, sports betting, eBingo, and fish games — is governed by its own set of rules. By participating in any game, you agree to the applicable game rules in addition to these general Terms & Conditions.

• All game outcomes are determined by certified random number generation (RNG) systems or, in the case of live casino, by real-time human dealers operating within an audited environment.
• Sports betting results are determined by the outcome of the relevant events. All bets are final once confirmed, unless a settlement error is identified and corrected.
• Jelibet reserves the right to void bets or game rounds in the event of technical errors, software faults, or clear pricing mistakes.
• Any attempt to exploit software bugs, manipulate game outcomes, or use automated betting tools is prohibited and will result in account termination.

7 Responsible Gaming

Jelibet is committed to promoting responsible gaming among all its members. We recognize that gambling can become harmful for some individuals, and we take that seriously.

• Jelibet is strictly for players aged 21 and above.
• We encourage all players to set personal deposit limits, session time limits, and to take regular breaks.
• Self-exclusion tools and account cooling-off options are available to any member who feels they need a break from gaming.
• If you believe your gambling is no longer within your control, please visit our Responsible Gaming page for guidance and resources.

8 Account Suspension and Termination

Jelibet reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision in these Terms & Conditions.
• Providing false, misleading, or unverifiable registration information.
• Operating multiple accounts under the same identity or coordinated accounts.
• Suspected fraud, money laundering, or use of funds from illegal sources.
• Abusive, threatening, or disrespectful behaviour toward support staff or other players.
• Any attempt to manipulate game outcomes or exploit platform vulnerabilities.

In cases of confirmed fraud or serious policy violations, Jelibet may withhold any remaining account balance pending investigation. You may request an account closure at any time by contacting our support team.

9 Privacy and Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that document.

Key points include:

• We collect only the data necessary to operate your account, process transactions, verify your identity, and comply with applicable requirements.
• Your data will not be sold to third parties for marketing purposes.
• SSL encryption is used across all platform connections to protect your data in transit.
• OTP-based authentication is available to add an extra layer of security to your account.

10 Limitation of Liability

To the fullest extent permitted by applicable law, Jelibet shall not be liable for any losses or damages arising from:

• Interruptions, delays, or errors in platform availability due to maintenance, technical faults, or circumstances beyond our control.
• Losses incurred through gameplay, sports betting outcomes, or any other wagering activity on the platform.
• Unauthorised access to your account resulting from your failure to keep login credentials secure.
• Actions taken by third-party payment providers in relation to deposits or withdrawals.

Jelibet provides its platform on an "as is" and "as available" basis. We make no warranties, express or implied, regarding uninterrupted access or error-free operation.

11 Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with your use of the Jelibet platform should first be raised with our support team, who will work to resolve the matter fairly and promptly.

If a dispute cannot be resolved through our internal process, the matter may be escalated through applicable legal channels. Jelibet is committed to handling all complaints in good faith and within a reasonable timeframe.

To raise a concern, contact our support team via live chat on the platform or by emailing [email protected].

12 Changes to These Terms

Jelibet may revise these Terms & Conditions at any time. When updates are made, the revised document will be posted on this page with an updated effective date. We encourage you to review this page regularly. Significant changes that materially affect your rights or obligations will be communicated through a notice on the platform where reasonably practicable.

Your continued use of Jelibet after any change to these terms constitutes your acceptance of the updated version. If you disagree with a revision, you should stop using the platform and may request account closure.